Greensboro's residential plumbers
Leaks, clogs, water heaters and repipes across Guilford County. A licensed Tidewell plumber shows up in a stocked van, finds the cause, and hands you a flat price before a single fitting comes off.
Next opening TodayTap one. We'll tell you how fast to move.
Pick a problem above, or just call. A real dispatcher answers 7 AM to 7 PM, Monday through Saturday, and most calls get a same-day window.
First:
What we fix
Eight services, one licensed crew, and vans stocked for the common jobs so most fixes happen on the first visit. Not sure what you need? Use the problem picker and we'll point you the right way.
Acoustic and thermal locating finds slab and wall leaks without tearing up the house. Then we fix it and patch the access.
Get a price 02Kitchen, bath, laundry and main lines. Cable or hydro-jet, with a camera check when the same clog keeps coming back.
Get a price 03Same-day tank swaps in 40 and 50 gallon. Tankless installs with the gas line and venting sized right. Haul-away included.
Get a price 04Whole-home PEX or copper in two to three days, drywall patched, permit and inspection handled. Built for galvanized and poly homes.
Get a price 05Faucets, toilets, shower valves, hose bibs and angle stops. Bring your own fixture or choose from the ones we trust.
Get a price 06Camera inspection, root cutting, spot repairs and trenchless lining. You keep the video and a written report.
Get a price 07Jams cleared, leaks fixed, and new 1/2 to 1 HP units installed with a fresh drain kit and a test run.
Get a price 08Whole-house filters, softeners and under-sink reverse osmosis, with a text reminder when the filters are due.
Get a priceWhen to call right now
Water damage gets more expensive by the hour. If anything on the left is happening, stop reading and call. Everything on the right can wait for a booked window.
Tap anything that's happening right now.
Nothing checked. Good. Keep scrolling.
(336) 555-0107Smell gas near the water heater? Leave the house first, then call your gas utility or 911 from outside. Call us after.
Annoying, not urgent. Pick a two-hour window that suits you.
Upfront pricing
No hourly meter running in your kitchen. We diagnose, show you what we found, and give you a flat price for each way to fix it. You pick. Then we work.
What we foundA corroded supply line and a seized angle stop under the kitchen sink. Slow drip onto the cabinet floor, particleboard starting to swell.
Nothing starts until you tap approve.
Same five steps whether it's a dripping faucet or a whole-home repipe.
A dispatcher, not a call center, gives you a two-hour window. Usually the same day.
Your plumber's name, photo and arrival time, about 30 minutes out.
We find the cause, show you, and price each option on the tablet.
Shoe covers and drop cloths in, a pressure or flow test before we call it done.
Before-and-after photos and your written warranty, sent before we pull away.
Water heaters
Both are good. The right one depends on how many people shower in the morning and what you want to spend up front. Answer two questions.
Lowest cost to install and usually a same-day swap. Plenty for a family of four.
40–75 gallons stored hot and ready. The classic, and still the right call for a lot of homes.
Heats water only when a tap opens. Wall-mounted, and it doesn't run out.
About Tidewell
Samuel Okafor spent eight years running service calls for a big franchise outfit, where techs earned bonuses for what they sold, not what they fixed. In 2013 he put his own name on a license, bought one van, and made one rule: the customer approves the price before the work starts.
Thirteen years and more than 4,100 jobs later, Tidewell is a small crew of licensed plumbers based in Greensboro. Samuel still trains every new hire himself and still takes the hard calls: the slab leaks, the 1970s galvanized repipes, the water heater wedged into an attic.
"If I wouldn't do it in my mother's house, I won't quote it in yours."Samuel Okafor, founder
Recent work
A few jobs from the last season, from a single faucet to full bathrooms. Tap any photo to see it larger.
Reviews
"Water heater died on a Sunday night. Called at 7:02 Monday and their plumber was in our garage by 10 with a new 50-gallon on the van. The price was on the tablet before he touched anything, and that's exactly what we paid."
"Slab leak under the kitchen. They found it with a listening device in about 40 minutes instead of jackhammering half the floor."
"He told me the disposal only needed the reset key and a hex wrench, showed me how, and didn't try to sell me a new one. That's why they'll get every call from this house."
"We repiped our 1978 house with PEX. Two days, two plumbers, and the drywall patches were neater than I expected. They covered every floor and the furniture."
"On time, shoe covers, fixed the leak, cleaned up. Exactly what you want."
"Main line backed up into the tub the night before Thanksgiving. Camera showed roots near the cleanout. Cleared, filmed, and they texted me the video for my records."
"We went tankless after Samuel walked us through the numbers. He was upfront that our gas line needed upsizing and the quote already included it. No surprises, and hot water for four kids, finally."
"Kitchen sink had drained slow for months. Thirty minutes with the cable and it's like new. Fair price, and he explained what not to put down it."
"Whole-house filter plus a reverse osmosis tap under the sink. They walked me through the filter schedule and texted a reminder six months later. Small thing, but nobody else does that."
"Three plumbers quoted our shower valve. Tidewell wasn't the cheapest, but they were the only ones who explained why the cheap fix would fail again."
"My mom's toilet ran all night and she's 90. They came the same afternoon, rebuilt the tank, and were patient and kind with her the whole time."
"Booked online at 6 PM, got a text the next morning with the plumber's photo and arrival window. Felt like a real company, not a guy with a truck."
Service area
Vans start the day spread across Guilford County, so a same-day window is the norm in every city below, Monday through Saturday.
Not sure you're in range? Text us your cross streets and we'll answer in a few minutes.
FAQ
The questions we hear most on the phone. Anything else, text us and a real person answers.
Your plumber diagnoses the problem, shows you what they found, and gives you a flat price for each way to fix it, parts and labor included. You choose one and approve it on the tablet. If the job takes longer than expected, the price doesn't change.
There's a visit fee to diagnose the problem, and it's quoted on the phone before we book. When you go ahead with a repair on the same visit, it's credited to the repair.
Yes, Monday through Saturday from 7 AM to 7 PM. Active leaks, bursts and sewer backups jump the line ahead of booked work. If water is coming through a ceiling, shut the main valve and call.
Tidewell Plumbing holds North Carolina plumbing contractor license #9105012, and we carry general liability and workers' comp. Every plumber on our crew is background-checked.
If the tank itself is leaking, it's a replacement. If it's a thermocouple, igniter, valve or element and the unit is under about 8 years old, a repair usually makes sense. We'll price both so you can decide.
Most single-story homes take two days and two-story homes take three. You'll have running water each night. We patch the drywall openings and handle the permit and city inspection.
Book a plumber
Pick a two-hour arrival window, send a quote request with photos, or leave your number and we'll call you back. Whatever's easiest.
Shut the main valve and call. A real dispatcher answers from 7 AM to 7 PM, Monday through Saturday.